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At our online store, we are dedicated to providing exceptional customer service. If you have any questions or need assistance with returns, please fill out the form provided. We will make sure to respond as soon as possible. In case you do not receive a confirmation email or reply, please check your spam or junk mail folder. Additionally, ensure that your mailbox is not full. You can also track your orders and confirm your tracking number by logging in to our website and visiting the "Orders" section. Please note that we will respond to inquiries received during weekends starting from the next Monday.